Data Privacy Notice
At Nexus Earth, we respect and protect the privacy of our customers and those who use our website and services.
Date of updated privacy notice: 07/03/24
This Privacy Data Notice provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address and other non-public information that is associated with such information.
Please read this notice carefully, as it sets out the basis on which any personal data we collect from you, or that you provide to us (“data”), will be processed by us, in compliance with the UK General Data Protection Regulations (UK GDPR).
The type of personal information we collect
You can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site to contact us you will be collect direct information such as your contact details (for example, name and email details). We may use this data to respond to your enquiries, send you relevant information and communicate with you about our services and relevant industry updates. We may also use your information for internal purposes such as data analysis, quality improvement, and marketing activities.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@nexusearthgroup.com
How we store your personal information
Your information is securely stored. Our website is protected with an SSL certificate which encrypts your data and helps prevent data theft and other tampering. We retain your personal information for the period necessary to fulfill the purposes outlined in this notice or as required by law. When your information is no longer needed, we will securely dispose of it in accordance with our data retention policies and remove your data from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@nexusearthgroup.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@nexusearthgroup.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk